Free download: Sharepoint management e-book
Your emails aren't in SharePoint. That's a problem.
Your team lives in Outlook. Your records should live in SharePoint. But critical emails keep slipping through the gaps - creating risk, duplication and endless searching. This guide shows you how to fix it for good.
The gaps that put your organisation at risk
Email trapped in inboxes - not Sharepoint
Approvals, contracts and critical project context stay locked in individual Outlook inboxes. When someone leaves, that information leaves with them.
Inconsistent filing and version chaos
Different people use different folder structures. Documents get emailed instead of linked. Multiple versions of the same file exist - and no one knows which is current.
Compliance and audit trails are incomplete
When regulators ask for a complete record, email threads are missing from SharePoint. What looks compliant on the surface doesn't hold up under scrutiny.
Staff spend hours searching instead of working
When context is scattered across inboxes, SharePoint and Teams channels, your team wastes time reconstructing threads instead of responding to clients or delivering work.
Governance gaps your IT team can't fix alone
You can lock down SharePoint permissions all day, but if 80% of project communication still sits in Outlook, governance is a half measure at best.
Departures create irreversible information loss
When a key team member leaves, their email history - often containing years of client context - disappears. No handover process can recover what was never filed.
What the guide covers
From chaos to control - in four clear steps
The SharePoint Survival Guide walks you through the most common failure points in SharePoint governance and exactly how to fix them, including the missing piece most teams overlook.
What SharePoint is, (and isn't)
Why treating SharePoint like a shared drive is the root cause of most governance failures - and what it's actually built for.
How chaos starts - and compounds
The patterns that turn a well-intentioned SharePoint environment into a duplicate-file, wrong-permissions nightmare.
What happens when you don't fix it
Five concrete consequences - from governance failure to data leakage - that play out silently until something goes wrong
Expert fixes that actually stick
Group-based permissions, metadata over folders, the Me vs We filing rule - practical guidance from Microsoft 365 specialists.
What our clients are saying
Project and client businesses across ANZ use Ideagen Mail Manager to keep email records compliant, searchable and shared.
We simply would have lacked the proper email audit trail needed to achieve ISO9001 accreditation without Ideagen.
Jamie Seabrook
IT Manager
It saves around 10 to 20% of staff time, improving efficiency from staff looking into emails, which means they can now respond on the call instead of having to search for information and get back later on.
Geoff Claughton
Managing Director
Because of the nature of work I do, I must have every email from the last 10 years at hand. We’ve always been taught and trained that the risk is too big not to have that information.
Mark Behrmann
Principal Associate
The #1 choice for global leaders in regulated industries
About Ideagen
ANZ solutions
- Locally developed solutions
- Developed for the ANZ region
- Trusted by 2000+ businesses in ANZ
- Over 20+ years of experience in the ANZ market
Global scale & trust
- 18,000+ customers globally
- Trusted by 90% of top aerospace & defense companies
- 75% of global pharma companies
- 250+ aviation organisations
Local workforce
- 300+ employees in Australia and New Zealand
- Offices across most capital cities
- Local support plans available
Ideagen Mail Manager was awarded Highest User Adoption for small business
in the G2 Grid® Report


Free resource
Download the SharePoint Survival Guide
Get the free guide and learn how to bring order to your email and SharePoint ecosystem. Practical. Actionable. No sign-up required after download.
- Understand the root causes of SharePoint chaos
- Step-by-step governance framework to implement
- Fix the email gap that undermines everything else
- Applicable to any Microsoft 365 environment
Speak to an expert
Already know you have gaps to close?
Speak to a Mail Manager specialist about how to connect your Outlook and SharePoint environments. We work with teams across APAC to implement automated email filing at scale.

.webp?width=450&height=253&name=Ebook%20resource%20page%20images%20(4).webp)