Ideagen InPhase helps to strengthen your ability to provide care across communities.

Super simple audit forms that work on any device and only show you the relevant questions based on your previous answers make audits faster and easy to do for better completion rates and accurate results. More accurate audits, lead to better audit actions with higher impact on the areas that matter, and with Audits Oversight actions are easily added, tracked and assured.

Improve audit compliance by learning where the problems are though comparisons against national benchmarks and triangulating audit results with quality, incidents, feedback, claims, risk, policies and more. You can then create and monitor improvement plans for assurance that compliance is increasing.

See compliance in real-time and instantly find trends and issues with out-of-the-box dashboards that let you investigate by theme, CQC domain, question, service, ward, team or location at all levels. Filter and analyse data in dashboards for each organisational unit without spending hour building custom reports.

Create improvement action anywhere in the system that appears everywhere its relevant for assurance that improvement measures are underway. Make sure the right people see, review, comment or investigate audits with smart workflows and notifications so nobody has to waste time chasing information.

Make feedback collection simple and stress-free with an easy, intuitive form that can be accessed from mobile, tablet or desktop. This form can be accessed with QR codes, URLs or embedded in your public-facing website and is quick and easy to fill out to maximise the chance of collecting feedback.

The super simple form uploads feedback directly into the system so you can get rid of double data entry and make sure all feedback gets to where it needs to be. With a single place to manage feedback, you can get complete oversight of what needs attention. Thanks to real-time notifications and accurate timestamps on feedback, you can make sure your team gives a proper and timely response.

Thanks to seamless integration abilities, you can triangulate feedback with other data, like incidents, quality, risks, policy and more. Analytics update in real time, so you always have an accurate picture to work from. This makes it easier to spot trends, identify areas for improvement and create action plans.

Quickly and easily create actions that link to one or multiple pieces of feedback so you can clearly see what the action directly impacts. Track actions from start to finish, including who is responsible, the progress and the due date. You can also add additional commentary to actions for more details on any progress or blockers.